About True Health Labs

True Health Labs was built to make lab testing easier to access online. We know many people are trying to get answers about their health and want a simpler, more convenient way to order lab tests, learn what those tests measure, and review results with their healthcare professional.

Some of our customers are uninsured. Others have high deductibles, want more flexibility, or simply prefer to take a more active role in their healthcare decisions.

We are here to help make the lab testing part easier to navigate.

What We Do At True Health Labs

True Health Labs is on of the longest running and most trusted online direct access lab testing service. We offer a wide range of lab tests from dosens of CLIA-certified and CAP-certified partner laboratories in the United States and, for certain tests, international options for Canadian and European customers.

We provide online ordering, customer support, educational information about lab tests, and access to test results through your secure online account.

We also have an optional one-on-one lab results review services may also be available.

If you want a quick overview of the ordering process, visit our how it works page and our FAQs.

How People Use Us

Order lab tests online before visiting a draw center or using a home collection kit, depending on the test. We even have mobile phlebotomy options.
Use a doctor’s recommended test list and place the order online in one checkout.
Browse lab test categories to compare options based on your needs and goals.
Access standard routein lab tests, specialty lab tests, and home collection options when available.

Our Role and Medical Notice

TrueHealthLabs.com provides access to laboratory testing and educational information. We do not replace your physician or other licensed healthcare provider.

The information on our website is intended to help you learn about lab tests and what they measure. It is not a diagnosis, treatment plan, or personal medical advice.

Please discuss symptoms, medical history, and lab results with a licensed healthcare professional.

Some lab tests are subject to state restrictions and are posted near the top of each lab test page.

Medical Review Board

We use a medical review board to support the accuracy and clinical relevance of educational content across TrueHealthLabs.com.

Dr. Brady Hurst – Clinical Director and Review Board member. View Dr. Brady Hurst’s bio.
Dr. Jeff Donohue, MD – Medical Review Board member. View Dr. Jeff Donohue’s bio.

You can also see medical review information on many of our educational and lab product pages.

Company Background

True Health Labs was founded in 2010 by Dr. Brady Hurst and was one of the first online lab companies to provide a fast, convenient, and confidential way for people to order their own lab tests.

Since then, we have expanded our catalog to include a broad selection of standard and specialty lab tests from multiple partner laboratories. We explore partnerships with new labs as they become available to provide you with the widest range of lab testing options.

Our hours for phone and live chat support are Monday to Friday, 8:00 AM to 5:00 PM ET. You can email our support team 24/7. We also have our helpful chatbot, Helix, to help answer any questions 24/7.

Privacy, HIPAA, and Policies

We maintain policy pages so customers can review important details about ordering, privacy, and related terms before purchasing.

You are notified that your lab test results are available via email and are able to access them securely through your TrueHealthLabs.com online account. Turnaround times vary by test and are listed near the top of each lab product page for your convenience.

Why Customers Choose Us For Their Online Lab Testing

- Wide selection of standard and specialty lab tests
- Online ordering convenience
- Educational content and FAQs to help explain tests
- Medical review board oversight on educational content
- Customer support by phone and email
- Even more reasons people choose True Health Labs.

To read customer feedback, visit our Reviews page.

If you have questions before ordering, please contact our support team.

Why Customers Trust True Health Labs – What People are saying

     
 
 
      Posted on Google  
  
 
   Joseph 
 October 30, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Quick and reliable. Customer service team was very helpful in test selection process. Easy to communicate with.

Owner's reply
Thanks Joseph for the kind words. We love our customer service department. Amazing team. 

Even though you had a great experience, we would love any feedback you can give. 

[email protected]
  
 
     Posted on Google  
  
 
   Tyler H 
 August 24, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Peter is very knowledgeable.  Was very helpful and gave a sense of hope that i don’t think can be found in the traditional health care system.

Owner's reply
Thank you so much Tyler. Peter is quite amazing, so smart. We are proud to have him on our team and so happy he could give you insights that go deeper than traditional healthcare.
  
 
     Posted on Google  
  
 
   Erin R 
 August 21, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Labs can be taken at home and have clear written instructions (can also find video instructions on their website). I met with Peter to discuss my results and he was extremely helpful and kind! I would purchase again!

Owner's reply
Thank you Erin for your kind review! We are so lucky to have Peter. He has helped so many people understand their lab results.
  
 
     Posted on Google  
  
 
   Evan K 
 August 7, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Top notch.

Owner's reply
Thanks Evan! Our team works hard and definitely deserves the praise. If there’s anything that we can improve always let us know. [email protected]
  
 
     Posted on Google  
  
 
   F N 
 July 3, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Best labs, prices, and professional service make this your top choice to only use this company.  No other company can compare to the service. Extremely professional and courteous.  Thank you, Rachel, for always helping me.

Owner's reply
Glad we could help! We are very passionate about our work here so our tip-top service will never change!
  
 
     Posted on Google  
  
 
   Omar A 
 June 15, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Thanks and well done

Owner's reply
Thanks Omar for your kind words!  Our team is the best!
  
 
     Posted on Google  
  
 
   Susan R 
 June 3, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Excellent way to test, quick, easy and discreet.

Owner's reply
Thanks for taking the time to leave a review! So glad we could help. We go over all of our reviews at each meeting!
  
 
     Posted on Google  
  
 
   Erin K 
 April 8, 2026
 
 
 Trustindex verifies that the original source of the review is Google. True Health’s customer service is top notch! I made a mistake when I ordered my Dutch test. I called customer service after hours, but I was able to leave a message. Rachel called me back the next morning, and we were able to get my order fixed! She was kind, helpful, and made the process smooth!

Owner's reply
Thanks for taking the time to compliment our team. They are mighty! So glad we could help you with your health journey.
  
 
     Posted on Google  
  
 
   Marianne V 
 March 19, 2026
 
 
 Trustindex verifies that the original source of the review is Google. I cannot say enough great things about True Health Labs and my experience with the Marcons test. Dr. Peter Stephenson was an absolute wealth of information—extremely intelligent and insightful. He connected all the dots and made me feel like I finally have been heard and seen.

After years of dealing with anxiety, OCD, weight gain, inflammation, and depression, it was incredibly comforting to talk to someone who truly understood my situation. Dr. Stephenson spoke straight to my soul and made me feel validated.

Thank you, True Health Labs, for providing such an invaluable service and support.

Marianne

Owner's reply
Thank you for taking that time to write that review. We’re so lucky to have Peter on the team. His insights, as you pointed out, is incredibly valuable. I’m so glad he was able to help guide you Marianne.
  
 
     Posted on Google  
  
 
   Jayme T 
 March 3, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Ordering tests through True Health Labs was easy and painless.  Peter is incredibly knowledgeable and kind.  He spent more time explaining and speaking with me than any of my doctors have in the last 3.5 years.  Thank you Peter, you are a blessing. And thank you THL for making it possible for the public to avoid the BS control from the medical and insurance industries.

Owner's reply
Wow! Thank you so much for that incredible review. Peter and our clinical team have a great focus on giving insights that would normally never be given. Thank you Jayme for taking the time for the review.
  
 
 
  
 
 
   Google rating score: 4.6 of 5, based on 168 reviews 
 
   Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Also rated 4.6 out of 5 based on 3452 ShopperApproved reviews- See all TrueHealthLabs.com reviews.