True Health Labs was built to make lab testing easier to access online. We know many people are trying to get answers about their health and want a simpler, more convenient way to order lab tests, learn what those tests measure, and review results with their healthcare professional.
Some of our customers are uninsured. Others have high deductibles, want more flexibility, or simply prefer to take a more active role in their healthcare decisions.
We are here to help make the lab testing part easier to navigate.
What We Do At True Health Labs
True Health Labs is on of the longest running and most trusted online direct access lab testing service. We offer a wide range of lab tests from dosens of CLIA-certified and CAP-certified partner laboratories in the United States and, for certain tests, international options for Canadian and European customers.
We provide online ordering, customer support, educational information about lab tests, and access to test results through your secure online account.
We also have an optional one-on-one lab results review services may also be available.
If you want a quick overview of the ordering process, visit our how it works page and our FAQs.
How People Use Us
- Order lab tests online before visiting a draw center or using a home collection kit, depending on the test. We even have mobile phlebotomy options.
- Use a doctor’s recommended test list and place the order online in one checkout.
- Browse lab test categories to compare options based on your needs and goals.
- Access standard routein lab tests, specialty lab tests, and home collection options when available.
Our Role and Medical Notice
TrueHealthLabs.com provides access to laboratory testing and educational information. We do not replace your physician or other licensed healthcare provider.
The information on our website is intended to help you learn about lab tests and what they measure. It is not a diagnosis, treatment plan, or personal medical advice.
Please discuss symptoms, medical history, and lab results with a licensed healthcare professional.
Some lab tests are subject to state restrictions and are posted near the top of each lab test page.
Medical Review Board
We use a medical review board to support the accuracy and clinical relevance of educational content across TrueHealthLabs.com.
- Dr. Brady Hurst – Clinical Director and Review Board member. View Dr. Brady Hurst’s bio.
- Dr. Jeff Donohue, MD – Medical Review Board member. View Dr. Jeff Donohue’s bio.
You can also see medical review information on many of our educational and lab product pages.
Company Background
True Health Labs was founded in 2010 by Dr. Brady Hurst and was one of the first online lab companies to provide a fast, convenient, and confidential way for people to order their own lab tests.
Since then, we have expanded our catalog to include a broad selection of standard and specialty lab tests from multiple partner laboratories. We explore partnerships with new labs as they become available to provide you with the widest range of lab testing options.
Our hours for phone and live chat support are Monday to Friday, 8:00 AM to 5:00 PM ET. You can email our support team 24/7. We also have our helpful chatbot, Helix, to help answer any questions 24/7.
Privacy, HIPAA, and Policies
We maintain policy pages so customers can review important details about ordering, privacy, and related terms before purchasing.
You are notified that your lab test results are available via email and are able to access them securely through your TrueHealthLabs.com online account. Turnaround times vary by test and are listed near the top of each lab product page for your convenience.
Why Customers Choose Us For Their Online Lab Testing
- Wide selection of standard and specialty lab tests
- Online ordering convenience
- Educational content and FAQs to help explain tests
- Medical review board oversight on educational content
- Customer support by phone and email
To read customer feedback, visit our Reviews page.
If you have questions before ordering, please contact our support team.